Service Policies

We will continue to maintain our Synexis bio-defense system that we installed when we reopened in May 2020. With this system, you are protected from harmful airborne and surface viruses, bacteria and microbials. Through this entire pandemic, we have kept the health and safety of our guests and our team at the forefront of our decision-making. 

We understand that there are many opinions on this matter, and we respect everyone and their personal choice; however, health and safety being the new luxury will always be our number-one priority. To that end, there are many other safety and sanitation initiatives that are being implemented as outlined below:

Sanitation Practices

We are continuing to incorporate our sanitation practices we implemented in May 2020 into every aspect of our operation, including hand sanitizer infused with Aveda aroma, continual disinfection and sanitation protocols, and the completion of the Barbicide Sanitation Certification, which all our stylists have completed. The stylists’ Barbicide Sanitation Certificates are posted on their styling station. We offer Aveda-infused sanitation spray for every guest to use upon arrival at the salon.

Extended Hours

Our hours of operation will remain extended until further notice to be sure we may continue to accommodate our guests:

  • Monday – Thursday 9:00am – 9:00pm
  • Friday – Saturday 9:00am – 7:30pm
  • Sunday – Closed

Arrival Time

We ask that you arrive for your appointment no more than a few minutes before your appointment time unless you need to shop for products in advance of your service.


Masks are required to be worn by all guests and staff regardless of their vaccination status. If you do not arrive with a mask or if you prefer to wear a disposable one, we will provide one for you. Currently that is offered complimentary.


Shields are optional for stylists and barbers to use in addition to their mask while performing the shampoo portion of your service.

Shampoo & Blow Dry Information

Because of our Synexis bio-defense system, we are able to offer our full service cut and color luxury experience, which includes a complimentary shampoo and blow dry. We are able to continue to provide an amazing scalp massage during your relaxing time at the shampoo bowl. This might just be the best few minutes of your day!

Touchless Greetings & Goodbyes

At this time, we still encourage touchless greetings and goodbyes.

Capes & Robes

Cut and color clients will receive a sanitized cape for their service. Cut guests will also receive a Sanek strip if needed, and color clients may receive a sanitized color robe upon request. These items will be placed over your garments.

Suspended Complimentary Services

The following services remain suspended during this time, until it is deemed safe by the CDC:

  • Scalp, neck, and shoulder massages at the service chair
  • Lipstick touch-up at the end of every service
  • Hands-on blow dry lessons
  • Complimentary magazines
  • Hand massages
  • Aroma journeys
  • Beverage services

What to Bring to the Salon or Barbershop?

Please only bring your essentials into the salon and barbershop like your purse/wallet, keys, and phone. Please do not bring any extra guests with you who are not receiving a service, including children. No pets will be permitted in the salon.

Cancellation Policy

To respect the time of all of our valued guests and our service providers, Aveda On 3rd requests a 24-hour notice to cancel or reschedule salon appointments. Appointments that are cancelled or rescheduled without 24-hour notice will be charged in full. We understand that unavoidable issues come up and will do our best to work with you in the case of an emergency.


Please call (727) 820-3160 to book a new appointment or to verify a future appointment that has already been booked.

Thank you so very much for your flexibility and understanding during this time. We are all in this together. Thank you as well for trusting us with your health, safety and beauty. We look forward to seeing you in the salon soon!